This course is designed to enlighten you on their motivations, communication styles, and effective strategies for integrating diverse age groups within your team. Understanding and valuing the distinct preferences, habits, and behaviors helps foster a harmonious and productive multi-generational work environment.
This class is $20 for Elgin Chamber Members, and a cost of $30 for non-members.
Thursday, August 29th:
9 AM - 11 AM or 4 PM - 6 PM
Tuesday, October 1st:
1 PM - 3 PM
Did you know that customer service is the number one driving factor to why a consumer chooses one company over another? Join us as we explore the do's and don'ts of taking care of your customers. We will teach you how to handle customer complaints, setting yourself up for success, how to say it, and so much more.
This is a complimentary class for Elgin Chamber Members, and a cost of $20 for non-members.
Tuesday, August 20th:
9 AM - 11 AM or 4 PM - 6 PM
Wednesday, September 25th:
1 PM - 3 PM
We all know that keeping employees is getting harder with every year. Join Veronica Seever as she teaches the 12 key components to keeping happy, engaged employees. Certified by Gallup, this course will make you look at your work atmosphere in a way you probably haven't before. Engaged employees is a direct reflection to how well they will take care of you and your customers.
This is a complimentary class for Elgin Chamber Members, and a cost of $20 for non-members.
Tuesday, August 20th:
1 PM - 3 PM
Wednesday, September 25th:
9 AM - 11 AM or 4 PM - 6 PM
This class is a must for any newer business owner, manager, or individual who needs a refresh. This three hour course covers five main topics of business, with each having a different presenter.
- Customer and Community Service
- Finances Matter
- City Resources
- HR Basics
- Marketing Your Business
This is a complimentary class for Elgin Chamber Members, and a cost of $15 for non-members.
Wednesday, August 21st:
9 AM - 12 PM
Friday, November 15th:
9 AM - 12 PM
This is a highly interactive course designed to enhance your understanding of how you communicate. From body language to verbal expressions, becoming self-aware regarding your communication style can significantly elevate your efficacy in interactions with both team members and customers alike.
This class is $20 for Elgin Chamber Members, and a cost of $30 for non-members.
Thursday, August 29th:
1 PM - 3 PM
Tuesday, October 1st:
9 AM - 11 AM or 4 PM - 6 PM
